Choose a Plan
Select the required subscription duration and number of device connections.
Subscription Assistance
ElephTV Subscription Help
Learn how ElephTV payments, VIP-code delivery, activation, renewals, trials and device connections work before starting or extending a subscription.
Multiple payment options
Codes usually delivered within 20 minutes
Existing codes extended on renewal
How an ElephTV Subscription Works
Follow these steps to order, confirm payment and receive your ElephTV VIP or redeem code.
Select Payment Method
Support will provide the currently available bank-transfer or cryptocurrency instructions.
Send Payment Proof
Send a clear payment screenshot privately through official ElephTV support.
Receive Your VIP Code
Once payment is confirmed, the code is normally created and delivered within 20 minutes.
Your subscription starts when the VIP code is created. The subscription period does not wait until the code is first entered into the app.
Payment Options
Flexible Ways to Pay for ElephTV
Available payment methods may depend on your location, currency and the instructions supplied by official ElephTV support.
Wise
International transfer instructions may be provided when available for your order.
Citi Bank
Bank-transfer details can be supplied privately through official support.
Nsave
Nsave payment details may be available depending on your location and selected currency.
Crypto and Other Options
Cryptocurrency and other payment methods may also be offered when suitable.
Confirm payment details before sending money. Pay only to the account or wallet information supplied privately through official ElephTV support.
Code Delivery
When Will My ElephTV Code Arrive?
Most verified orders receive a VIP or redeem code within 20 minutes after payment has been reviewed and confirmed.
1
Payment completed
2
Screenshot submitted
3
Payment reviewed
4
Code created
5
Code delivered
Contact support when a verified code has not arrived within one hour. Include your name, selected plan, payment screenshot and transaction reference.
Report Delayed Code
Connection Rules
How Connections and Devices Work
Your selected package controls how many devices may use the subscription.
One-Connection Plan
One VIP code is intended for one ElephTV account on one device.
Multiple Connections
The same code may work on multiple devices only when the purchased package and provider configuration allow it.
Changing Devices
A code may be moved after it is correctly deactivated on the previous account or device. Frequent changes are not recommended.
Subscription Renewal
Renew Your Existing ElephTV Code
Customers normally keep the same VIP code during renewal. After payment confirmation, the purchased subscription period is added to the existing code.
- Send the existing VIP code privately
- Confirm the required renewal period
- Provide the account email or phone number
- Send the completed payment screenshot
First-Time Customers
Ask About Trial Eligibility
ElephTV Seven-Day Trial
Eligible first-time customers may receive a seven-day trial using a new ElephTV account and previously unused verified contact information. Trial approval is subject to availability and support verification.
ElephTV Subscription Help FAQ
Review the answers below before contacting support.
The subscription period begins immediately when the VIP code is
created. It does not wait until the code is first redeemed.
Most verified orders receive a code within 20 minutes after
payment confirmation. Contact support if it has not arrived
within one hour.
A standard one-connection code is intended for one account on one
device. Multiple devices are allowed only when the purchased
package includes multiple connections.
A code may be moved after it has been properly deactivated on the
previous device or account. Device changes are not recommended
unless necessary.
Your existing VIP code is normally extended with the purchased
renewal period after payment has been confirmed.
Contact official support after one hour and provide your name,
selected plan, transaction reference and payment screenshot.
Review the complete conditions on the
ElephTV Refund Policy
page.
Start or Renew
Ready to Start or Renew ElephTV?
Choose your subscription plan and contact official support for payment instructions, code delivery and activation assistance.